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How to use psychological pricing in e-commerce


  • 28-09-2025, 18:09
How to use psychological pricing in e-commerce

In the world of online retail, where competition for customer attention is intense, every tool matters. And one of the most powerful, yet often underappreciated, is psychological pricing. It's not just setting prices, but a subtle manipulation of buyer perceptions, designed to make an offer more appealing and encourage purchase. Let's take a closer look at the psychology of pricing.

The Magic of "Nines" and "Ninety-Nines"

The most well-known and widespread technique is using prices ending in 9 or 99. For example, instead of 1,000 rubles, the price would be 999 rubles. Why does this work? Our brain perceives such prices as significantly lower than they actually are. A price of 999 rubles seems "almost 1,000," but at the same time feels "significantly less than 1,000." This effect, known as the "left-digit effect," causes buyers to focus on the first digit, which appears lower. How to use:

  1. Mass-market products: ideal for products where price is a key factor;
  2. Discounts and promotions: emphasize that the price has been reduced to a "magic" number;
  3. Don't overdo it: too many products with prices ending in 9 can create a feeling of cheapness and undermine brand trust.

"Anchor" for comparison

This method is based on the fact that the first number seen influences the perception of subsequent numbers. In e-commerce, this means you can set a higher "original" price (even if it's not entirely realistic) next to the actual, reduced price. When comparing these two numbers, the buyer will perceive the reduced price as a better deal.

How to use:

  1. Comparison to previous price: indicate the "old" price crossed out and the new, reduced price;
  2. Comparison to competitors: If possible, show that your price is lower than your competitors' by using their prices as an "anchor";
  3. Bundle deals: Offer several products together at a price that appears significantly lower than the sum of their individual prices.

Pricing Strategies for Different Segments

Not all shoppers are the same. Different pricing strategies can be effective for different consumer groups:

  1. Premium pricing: For high-end products, where a high price is associated with quality and exclusivity;
  2. Value pricing: Set the price based on the perceived value of the product to the customer, not just the cost of production;
  3. Subscription pricing: Recurring payments create a sense of predictability and affordability, especially for digital goods and services.

Using these psychological techniques wisely and ethically will not only increase sales but also build more trusting relationships with your customers!



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